![]() ![]() To access your U-verse Account Manager, go to Ch. If you see a message that says you aren't subscribed to a channel, you can subscribe to it using the U-verse TV Account Manager on screen tool. If you see the message The recording conflict could not be cleared, try canceling one or more recordings, or turning off one or more receivers. The recording conflict could not be cleared This will temporarily disrupt internet, TV, and Voice service. If that doesn't solve the problem, unplug your Wi-Fi gateway and wait two minutes, then plug it back in and restart. Try unplugging your receiver and waiting two minutes, plugging it back in, and then restarting. If these screens display, your system is having trouble communicating. Red X, Client Initialization Error, or Diagnostic Info Screen displayed For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video. This screen should display for several seconds, followed by a blank screen displayed for several minutes as the process continues. Pick up your remote and hit the Input or TV/Video button to see if there’s a signal coming from another source connected to your TV, such as a Blu-ray player or game console. If you see three dots on your screen, it means your system is connecting. Unplug your receiver and wait five minutes, plug it back in, and then restart. ![]() If the lights on your U-verse receiver are blinking and no TV picture is displayed, your receiver is having trouble coming online. If you're seeing the icon for more than an hour, unplug the receiver and wait five minutes, plug it back in, and then restart.īlinking lights on the receiver with no TV picture Most downloads finish in less than an hour. If you see the gear or cog icon on your screen, it means that software is downloading to your system. ![]()
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